How to piss off your customers
Garmin announced an update to their free-online mapping site. Once again, they demonstrate that they don’t understand that they don’t understand how to manage customer relationships, as the upgrade significantly deteriorates the usability of the site. Basically the problem is the move from Google Maps to Bing – the much poorer quality Microsoft alternative. There is a thread on the… Read more →



May 23, 2013 06:50
12.68 km in 00:46:20 (16.4 kph)
HR 113 bpm